Reference

Your Data, Kept To The Minimum

Short version: we hold only what's needed to run your account — the phone number you use for OTP login, the bKash, Nagad or Rocket wallet you withdraw to, and basic device details that keep your session alive when you switch from browser to…

OTP login dataWallet records: bKash, Nagad, RocketDevice continuityCopy on request
xbajee6 Your Data, Kept To The Minimum
REACH THE TEAM

Where To Send A Privacy Request

Privacy questions don't go through the same queue as a stuck deposit, so use the right door and you'll get a straight answer faster. Anything about your stored data, cookie choices or account closure should come from the email or phone number already on your profile — that's how we match the request to the right account before we act on it. Players in Dhaka and anywhere else in Bangladesh can start from mobile.

Live chat inside your account Log in, open chat from the account menu, and ask for the privacy desk. Chat is handled in English and the agent can flag your request to the data team.
Email from your registered address Send data access, correction or closure requests from the email on your profile. Include your username so we match it without asking for extra documents you don't need to share.
Wallet and payment queries For questions about a stored bKash, Nagad or Rocket record, quote the transfer reference. We check it against your account wallet history before discussing any transaction detail.
HOW WE HANDLE IT

Security, Cookies And Retention

Our approach is practical rather than decorative. Traffic between your phone and the lobby runs over SSL, wallet verification is done by our own team rather than passed around, and staff access to your records is limited to the people who handle payments, fraud checks or support tickets. Retention follows the reason we hold something: session data goes early, payment records stay while a financial or compliance duty applies.

Login and device security

Access runs on OTP to your registered number, so a saved password alone won't open the account. Change the number and we re-verify before withdrawals resume.

Cookie control on your device

Clear or block cookies in Chrome or Safari at any time. Login and language preferences reset, and the lobby will ask for a fresh OTP on your next visit.

Retention that has a reason

Session and device records are dropped once they stop being useful for security. Deposit and withdrawal history stays longer because payment records must remain checkable.

Corrections and closure

Ask us to fix a wrong name, swap the wallet on file, or close the account. We confirm identity from your registered contact, then action it and confirm in writing.

Privacy Questions We Get Most

These are the questions that land in our inbox most often, answered plainly. If yours isn't here, ask in chat from inside the account and the agent will route it to the data team rather than guessing.

The wallet number used, the transfer reference, the amount and the timestamp. We keep it so a disputed deposit can be traced and matched to your account wallet later.

Yes. Email us from the address registered on your account and name your username. We confirm identity first, then send what we hold about your profile, payments and logins.

Only what a round needs. A studio streaming a live table sees a game session identifier, not your phone number, wallet details or the documents used for verification.

Turn off promotional contact in your account preferences, or reply to any message asking us to stop. Service messages about payments and security still reach you.

The profile is deactivated and marketing contact ends. Deposit and withdrawal records stay while a financial or compliance duty applies, then they're removed.

The policy applies to your account, but whether access is permitted depends on your local law and eligible regions. Logging in from a restricted region may block the lobby.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.